Thank you for shopping at Victoria's Lavender! We take pride in the quality of our products. Your satisfaction is very important to us and is 100% guaranteed. MAILING ADDRESS: 29475 NE Miller View Lane Newberg, Oregon 97132 BUSINESS PHONE: 503-554-8898 marilyn@victoriaslavender.com SHIPPING INFO: Will usually ship within 1 to 2 business days of receiving your order. If you need your order rushed, just email or call us. We can usually get it out same day. We usually ship UPS Ground unless otherwise specified, but occasionally use US Postal Service. FREE shipping on retail orders over $75. This applies to the 48 contiguous states and will be shipped UPS Ground or USPS parcel post. If a shipping method other than ground is selected, such as next day air, we will only charge you the difference on orders that qualify for free shipping. Please email or call with any questions regarding our products or status of your order.